Leyland Car Hire Privacy Policy

Data We Gather

We gather and manage various personal information types, including:

2. Our Use of Your Data

We utilize your personal information for these key purposes:

• Service Provision (Contract Fulfillment):
  • Handling your car rental reservations and agreements efficiently. Confirming your identity to meet our rental standards. Assisting with the procedures for picking up and returning vehicles. Processing transactions and overseeing deposits and associated fees.
• Customer Communication (Contractual Obligations and Legitimate Interest):
  • We send booking confirmations, updates, and essential rental details. We address your questions and offer customer support. We inform you about any changes to our services or policies.
• Marketing (Consent and Legitimate Interest):
  • We will send promotional offers, newsletters, and service updates if you have given consent or we have a legitimate reason. You can opt out anytime.
• Service Enhancements for Customer Benefit:
  • Evaluating website interactions to refine user experience and functionality. Conducting assessments to improve our vehicle fleet and service offerings.
• Regulatory Adherence (Legal Requirement):
  • Adhering to all legal and regulatory standards. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Information Sharing Practices

Sharing Your Information With Others

• Service Partners: We collaborate with third-party companies to support our services, including payment processors, IT support, and maintenance. These partners are required to safeguard your data.

Your personal information is not sold to third parties.

Data Protection

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, changes, sharing, or loss. This includes using encryption, access controls, secure servers, and conducting regular security evaluations. Nevertheless, it is important to acknowledge that no online transmission or electronic storage method can guarantee complete security.

Data Retention Policy

At Leyland Car Hire, we keep your personal information only for as long as necessary to achieve the purposes for which it was collected. This includes compliance with legal, accounting, or reporting obligations. The duration for which we retain data will vary based on the specific type of information and the context in which it is processed.

Your Rights with Leyland

Your rights under UK data protection law include:

• Accessing Your Information: Obtain a copy of your personal information records.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Technologies

Leyland's website employs cookies and similar technologies to improve your browsing experience, monitor site traffic, and customize content. You can adjust your cookie preferences directly in your browser settings to align with your privacy needs.

8. Updates to Policy

This Privacy Policy may be updated from time to time to align with changes in our practices or legal obligations. Any revisions will be posted on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we handle your information.

Contact Leyland Car Hire

For inquiries regarding our Privacy Policy or data practices, please reach out to us.